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Questions and Answers

I. Are there any hidden charges (Sales Tax) when I make a purchase on Giftflora.com?

There are NO hidden charges when you make a purchase. The prices listed for all the items are final and all-   inclusive. The price you see is exactly what you need to pay. Delivery charges may be extra depending on the location and other parameters.

II.When and how can I cancel my order?

You can cancel your order 24 hours before delivery time. After that, order cancellation requests will not be           entertained. If you placed an order whose delivery time is within 24 hours of order placing time then order can't be cancelled and no refund will be processed for the same. For cancelling your order, you need to send us an email on support@giftflora.com with the order id from the same email address which you have placed that order.

 III. Do you take same day orders as well?

Yes, we do take same day orders till a fixed time on that particular day. It is always advisable to place same day order well on time to avoid any delivery problem. The later you place order, less chances will be there to find an available time for delivery.

IV. Are there any delivery charges?

Delivery charges varies from location to location. When you provide pin code of the delivery address, our website will show you the delivery charges for that particular location. Delivery charges ranges between Rs. 0 – 300 rupees.

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